New Hampshire Alcohol & Drug Abuse Counselors Association

Dedicated to Advancing Addiction Professionals in New Hampshire

Virtual: Workforce Resilience: Promoting Clinician Well-Being

  • August 06, 2020
  • 1:00 PM - 4:00 PM
  • Remote via Zoom
  • 31



A 3 hour training event with Angela Thomas-Jones & Diane Fontneau

1:00 pm - 4:15 pm, August 6, 2020

This training is remote only.

PRESENTATIONCompassion Fatigue and Burnout are getting a lot of attention locally and nationally. In 2019, the World Health Organization updating its definition of burnout in its 2022 revised handbook of diseases; International Classification of Diseases and specifically ties burnout to "chronic workplace stress that has not been successfully managed." In 1999, the Institute of Medicine published a report called To Err is Human that revealed many hospital deaths were due to medical error. This study identified the causal link between clinician well-being, patient care and safety. 

Recognizing the stress and strain on clinicians, in 2018, the NHADACA Board of Directors voted to increase focus on the ethical mandate for provider well-being and self-care. In 2019 NHADACA also joined the National Academy of Medicine's National Call to Action to address work culture issues that feed this cycle of clinician burnout by publishing an Organizational Commitment Statement. This interactive workshop will briefly review this research and outline steps for becoming a Network Organization. Small group activity will be used as time for discussion and action plan development specific to your agency, group, or practice. Participants will leave with their own action plan specific to their group, agency, or organization needs.  As a result of attending this training, participants will:

  1. Understand the the link between workplace culture and provider well-being
  2. Describe the Quadruple Aim as a model for a sustainable workforce
  3. Be able to identify the steps for becoming a Network Organization
  4. Create a plan for developing an Organizational Commitment Statement

PRESENTER: Angela Thomas Jones, LCMHC, MLADC, LCS, RYT, CCFP; Motivated by lived experience, in 2018, Angela co-founded a grassroots effort to implement effective practices for clinician self-care as a means to also improve quality patient care. She is a member of the LADC Board Peer Review Committee and Chairperson for the NH Association for Addiction Professionals Ethics Committee. During her tenure on the NHADACA Board of Directors, she spearheaded re-defining the function and role of the Ethics Committee based on research from the American Psychological Association identifying the Stress-Distress Continuum (2006) and the National Academy of Medicine’s Call to Action for Clinician Well-being. NHADACA is now the first NH Network Organization to join the National Movement for Clinician Well-being. She is Certified as a Compassion Fatigue Professional and specializes in Trauma-sensitive Mind/Body practices and licensed in NH as a Mental Health Counselor and Addiction Professional as well as a Clinical Supervisor with 30 years of experience. Since 1991, she has contributed to the New England Institute of Addiction Studies, is an Adjunct Professor for Plymouth State University Counseling Program and travels nationally teaching on the topic of Clinician Well-being. In 2009, she published a literature review; Trauma-Sensitive Yoga Practice after completing Post-Graduate Certification in Traumatic Studies at The Trauma Center of the Justice Resource Institute formerly directed by Dr. Bessel van der Kolk, MD.  

Diane Fontneau, MS, LADC has worked in the substance use disorders profession, and in a variety of treatment settings, for over 25 years.  She currently manages the outpatient substance use disorder treatment program at Seacoast Mental Health Center, with offices in Portsmouth and Exeter, N.H.  Ms. Fontneau holds a MS degree in Human Services- Organizational Leadership, and a MS degree in Clinical Mental Health Counseling. Diane is an active member of the Seacoast Public Health Network and the IDN Region 6 (Connections for Health) subcommittee addressing local gaps and needs of services.  Diane was a founding member of the Rochester Bridging the Gaps Coalition.  Ms. Fontneau has served on the board of NHADACA since 2017, and strongly believes in NHADACA’s mission and the importance of participation and recruitment for those working in this specialized profession.

Registration Fee: $25; *NBCC add $5.  Lunch will be on your own.  For registration information contact:  603-225-7060,

3 Contact Hours Available
Certified Prevention Specialist Domain: 6
LADC/MLADC Categories of Competence:  4, 15, 16, 17
CRSW Performance Domains:   3,  4
NBCC: LICSW/L-MFT/LCMHC (Category A) & Psychologist Category A
(NH Alcohol & Drug Abuse Counselors Association has been approved by NBCC as an Approved Continuing Education Provider. ACEP No 6754. Programs that do not qualify for NBCC credit are clearly identified. NHADACA is solely responsible for all aspects of the program). 


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