A 6 hour training event with James Figueiredo, MEd.
February 11, 2021
8:30am–3:30pm
This training is remote only!
PRESENTATION: With the sudden lockdown due to the COVID-19 pandemic, most of us had to learn to quickly switch gears from in-person to remote communication. Organizations were understandably underprepared, and frontline workers were often left to figure out solutions on their own. Many of us will continue to work from home or an office where we are communicating far less in-person than before. An aim of this workshop is to present some of the most promising practices in telehealth communication based on research conducted prior to and during the pandemic. We will also address the physical and mental exhaustion experienced by people serving vulnerable populations via phone, text, or video. Ethical considerations related to telehealth practices will incorporated throughout the day, and participants will be invited to share their own personal strategies to work more effectively and solicit input from each other. As a result of this training, participants will be able to :
• Articulate and respond to the challenges and opportunities inherent in telehealth communication;
• Develop strategies to reduce communication barriers via telephone, text, and video;
• Identify and discuss ethical dilemmas related to working off-site; and
• Learn self-care strategies to reduce stress and fatigue related to telecommunication
ABOUT THE PRESENTER: James Figueiredo, M.Ed. has for over the last two decades developed and delivered trainings on cultural competency, suicide prevention, HIV and STIs, chronic disease management, and leadership development. He serves as Director of Education & Interprofessional Development at the Center for Health Impact in Worcester, Massachusetts where he oversees the implementation of suicide prevention workshops and community health worker certification courses. Prior to joining CHI, he served Director of Health Education & Access at the Cambridge Health Alliance, a Harvard Medical School affiliated hospital and public health system based in Cambridge, MA. At CHA he oversaw multicultural outreach initiatives supported by over 50 community health educators. He also served as a visiting lecturer at Tufts University where he provided instruction on 3-credit courses on public health related topics. He holds a Master of Education degree from Harvard University and a graduate certificate in Non-Profit Management and Leadership from Boston University School of Management. He most enjoys spending time with his spouse and children on backpacking trips. He aspires to be a coffee grower, avocado farmer, and beekeeper when he retires.
REGISTRATION FEE: *NHADACA Members $65; *Non-Members $75; *NBCC add $5. For registration information contact: training@nhadaca.org
6 Contact Hours Available
CRSW Performance Domains: 2, 4
LADC/MLADC Categories of Competence: 3, 4, 6-9, 10-12, 18
CPS Domains: Ethics
NBCC: LICSW/L-MFT/LCMHC (Category 1) & Psychologist Category A
NH Alcohol & Drug Abuse Counselors Association has been approved by NBCC as an Approved Continuing Education Provider. ACEP No 6754. Programs that do not qualify for NBCC credit are clearly identified. NHADACA is solely responsible for all aspects of the program.
PLEASE NOTE: Only one registrant per form. For multiple registrants you must register each one individually. Registration is not complete or guaranteed until payment is received. Payment by means other than credit card may slow down completion of registration. Checks and cash are still accepted, however, your registration will be placed on a pending list until payment is received. We strongly encourage payment by credit card for training of high demand topics. Thank you.
This training is financed under a contract with the State of NH, Department of Health and Human Services, with funds provided in part by the State of NH and/or such funding sources as were available or required, e.g., the United States Department of Health and Human Services.