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New Hampshire Alcohol & Drug Abuse Counselors Association

Dedicated to Advancing Addiction Professionals in New Hampshire

Policies and Procedures

All registrations and cancellations must be received in writing via mail, email or fax.

Registration is not complete or guaranteed until payment is received. Your registration will be placed on a pending list and a seat is not confirmed until payment is received. In the event of non-attendance/NO SHOW (without proper cancellation as outlined below) payment will be forfeit.

You may cancel your registration up to seven (7) days before the training by transferring your registration to another NHTIAD training of your choice within 12 months or by sending a substitute from your organization. No refunds will be issued. If you need to cancel less than seven (7) days prior to the designated training, there will be no refund, however you may send a substitute in your place.

Payment is required at time of registration. In the event of non-attendance/NO SHOW (without proper cancellation as outlined) payment will be forfeit.

Apart from inclement weather or trainer illness, if NHTIAD must cancel a training, this determination will be made ten days prior to the date of the training whenever possible, and you will have the option of a refund or transferring your registration to another training.

In the event of trainer illness or weather cancellation as determined by NHTIAD, NHTIAD will make every reasonable effort to reschedule the event in a timely fashion. You will have the option of attending on the new date, a refund, or transferring your registration to another training.

To verify if an event is being cancelled due to weather conditions, call (603) 225-7060, after 6:30 a.m. the morning of the event. The answering machine will have any cancellation information, if needed. If you call, and there is no message referencing cancellation, then the training is proceeding as scheduled. Send registration or cancellation information to: 130 Pembroke Road, Suite 150, Concord, NH 03301, 603-589-1191 (fax),

Participant Dispute Resolution Procedure

We encourage you to bring your questions, suggestions and complaints to our attention. Careful consideration will be given to each of these in our continuing effort to improve operations. If you feel you have a problem, you should present the situation to the training staff so that the problem can be settled by examination and discussion of the facts. We hope that the training staff will be able to satisfactorily resolve most matters. Any participant who is not satisfied with the training staff’s response is urged to go to the Training Director and again try to resolve the issue. Any participant who is not satisfied with the Training Director’s response is urged to go to the Executive Director and again try to resolve the issue.

If the matter is not resolved by the Executive Director within fifteen (15) business days, the Board of Directors will be made available to hear the issue. We urge every participant to follow through rather than be dissatisfied. Any complaint will be investigated and the findings and determination reported back to the participant.

Your suggestions and comments on any subject are important to us so we encourage you to take every opportunity to discuss them with us. You will not be adversely affected in any way because you choose to use this procedure.

Photo and Video Authorization Release

I, ______________________________________________, grant the NH Alcohol & Drug Abuse Counselors Association (NHADACA/ NHTIAD) staff members, permission to photograph me and to reprint my photograph for use in any publications, website, electronic and digital media, publicity, exhibit tables, advertising or marketing/promotional materials, and/or for display in the common areas of the agency. I authorize NHADACA / NHTIAD to identify me in photographs by first and last name. 

All photographs and video content will remain the property of the NH Alcohol & Drug Abuse Counselors Association / NHTIAD.

I understand that my participation in the videotaping or photography if a NHADACA/NHTIAD event is voluntary.  I give permission to videotape and photograph me in both voice and image/likeness.  I understand that any videotape may be used for education and training purposes as a live-streamed event and/or be available online for on-demand viewing.  There will be no financial compensation associated with this production owed to the participant for the use of his/her voice, image or likeness.

This authorization to photograph/videotape me for use by NH Alcohol & Drug Abuse Counselors Association may be revoked at any time upon request.  I understand I may also refuse to be photographed on any particular occasion by request, without revoking this entire release.  I understand that by authorizing release of my likeness in any form could reveal my status as a participant of trainings and conferences with the NH Alcohol & Drug Abuse Counselors Association / NHTIAD.

Nondiscrimination Policy

NHADACA is committed to a policy of nondiscrimination in compliance with all applicable federal civil rights laws that prohibit discrimination in employment and in the delivery of services.   NHADACA is committed to providing training opportunities and service provision open to all persons based on individual interest and professional need.   Occasional training content may have pre-requisite educational, licensing or credential-specific requirements that limit eligibility to register for training; however, NHADACA trainings are open to anyone with a desire to attend.  It is NHADACA intent to comply with all federal civil rights laws and not discriminate against training registrants or potential training registrants due to: veteran status, marital status, physical or mental disability, age, race, color, religion, sex, sexual orientation, pregnancy, or national origin.

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130 Pembroke Road, Suite 150
Concord, NH 03301
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Office Hours
Monday – Friday
8AM – 4PM

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