A 6-hour training with James Figueiredo, MEd.

April 24, 2023

8:30am–4:00pm

PRESENTATION: This course serves as a resource for increasing the capacity of the professional helpers to support the effectiveness of electronic communication with their clients (phone, video, text, instant messaging, email). The workshop content focuses on key topic areas identified and prioritized by frontline workers and their supervisors, who were interviewed during the design of this training, and it is informed by insights from subject matter experts in community health, education, and related fields. Drawing from professional literature and the lived experience of community members, this course employs a modern approach to challenges confronting helpers in telehealth settings. Topics covered include: the evolution of telehealth, professionalism in communication, responding to our barriers and client’s barriers, tips on improved remote communication, and self-care best practices. Workshop participants will learn about available resources and apply practical tools designed to improve telehealth practices.

Objectives: 

ABOUT THE PRESENTER:  James Figueiredo, M.Ed. is the Executive Director and Founder of Community Workforce Initiative. He has over 3 decades of experience working in the public health field throughout the United States and internationally. His work is focused primarily on the professional development of frontline workers and their supervisors. James has extensive experience developing and delivering trainings on cultural competency, suicide prevention, HIV/AIDS, and leadership development. James has served as lecturer at Tufts University and was selected as an author for the Foundations for Community Health Workers textbook slated for release in early 2023. During the height of the HIV/AIDS pandemic, James worked as a community health work on an integrated clinical team at the Cambridge Health Alliance. He spent another decade at the Justice Resource Institute (JRI) as the Director of Education and Training, where he served as co-chair of the Diversity Committee, oversaw, and led trainings throughout sub-Saharan Africa. James speaks Portuguese, Spanish, Haitian Creole, and Cape Verdean Creole. He holds a Master of Education degree from Harvard University and Graduate Certificate in Non-Profit Leadership and Management from Boston University. As an undergraduate he studied English Language and Literature at West London College in the United Kingdom. He most enjoys spending time with his spouse and children on backpacking trips. He aspires to be a coffee grower, avocado farmer, and beekeeper when he retires.

REGISTRATION FEE:  *NHADACA Members $50.   *Non-Members $60.  *NBCC add $5.  Lunch will be on your own. For registration information contact:  603-225-7060 or training@nhadaca.org

6 Contact Hours Available
CRSW Performance Domains: 2, 4
LADC/MLADC Categories of Competence: 3, 4, 6-9, 10-12, 18
CPS Domains: 6
NBCC: LICSW/L-MFT/LCMHC (Category 1) & Psychologist Category A
NH Alcohol & Drug Abuse Counselors Association has been approved by NBCC as an Approved Continuing Education Provider. ACEP No 6754. Programs that do not qualify for NBCC credit are clearly identified. NHADACA is solely responsible for all aspects of the program.

PLEASE NOTE: Only one registrant per form.  For multiple registrants you must register each one individually.  Registration is not complete or guaranteed until payment is received.  Payment by means other than credit card may slow down completion of registration.  Checks and cash are still accepted, however, your registration will be placed on a pending list until payment is received.  We strongly encourage payment by credit card for training of high demand topics.  Thank you.

This training is financed under a contract with the State of NH, Department of Health and Human Services, with funds provided in part by the State of NH and/or such funding sources as were available or required, e.g., the United States Department of Health and Human Services.